The Short Version: In case you are seeking a distinctive gemstone or unique wedding present, Leibish & Co. has actually a strong inventory of top-quality, colourful, and conflict-free expensive diamonds and gemstones. The family-run company might running online since 1998 with a personal touch that contains earned recurring business from around the world. Leibish & Co. makes it easy to purchase loose rocks or to utilize its no-cost “Design yours” instrument to create your own ideal piece of precious jewelry your. With years of experience and strong artistry under the belt, Leibish & Co. is on the brink of expanding the stock to watches and various other add-ons.
Whenever Leibish Polnauer founded his first web diamond business in 1998, it got almost a complete time to upload an individual picture and description to their web site â but he had been a visionary exactly who saw potential from inside the fledgling arena of e-commerce. “When he views the possibility in a concept, he will try everything in his capacity to progress with it,” mentioned Benji Margolese, Director of material promotion for Leibish & Co.
Leibish developed an effective, family-run process with his wife and children offering in authority jobs. Obtained expanded a successful internet business with offices positioned across the world. Leibish & Co. is actually a leader in unique coloured diamonds and gems that are hard to find someplace else. Their diamonds are also conflict-free, that is an important facet for a lot of consumers.
“individuals arrive at you because they seek out one thing a little various, one thing a bit more special than everyone has actually,” Benji stated.
While Leibish & Co. provides top-notch old-fashioned diamonds, the firm focuses on colourful, unique jewellery. Whenever questioned exactly why business has actually these a higher customer return price, Benji quickly pinpoints why.
“its a mix of excellent items, great service, and jewellery designed with the highest quantities of excellence,” the guy stated. “The jewelry we make just isn’t your everyday, mass-produced sort of product. Each piece is actually custom-made to completely suit the diamond or gem picked by the client.”
A family group Affair With individual Service
Leibish & Co. is a true family members company, with Leibish’s friends playing crucial parts during the business.
Leibish serves as creator and President of the organization, while their spouse, Rosi, could be the business’ occasions Manager. Their own oldest child, Chavi, functions as the Lead Jewelry Designer â which is a massive responsibility since custom jewelry accocunts for above 50per cent of business’s company, Benji said.
Leibish’s eldest son, Yossi, will be the Chief Executive Officer of Leibish & Co. Another child, Shmulik, who’s a graduate associated with Gemological Institute of America, will be the Chief Diamond Buyer for your organization. “Shmulik is actually, in all honesty, certainly many talented color diamond specialists in the,” Benji said.
Leibish’s daughter Itzik may be the company’s COO and runs their ny company on Fifth Avenue. Yoni, who is the youngest of Leibish’s five youngsters, will be the business’s CFO.
“as among the longtime people in the group, I can let you know that, though there is not any relation, they give consideration to me, yet others, part of their family,” Benji stated. “most of us bring our very own knowledge on business, but interact to constantly expand the firm.”
Clients are additionally treated like family at Leibish & Co., where business invests power into private service and sales. “If you have ever handled one particular broker, for instance, that’s the exact same individual could usually handle, it doesn’t matter what you may be phoning or creating within,” Benji stated. “do not trust moving customers to various departments if they have a question or particular issue they want to deal with.”
Clients Come From All Over the World
Leibish features some various kinds of clients: there are buyers, exactly who largely shop through website, merchants, and those during the trade company, whom typically look at the organizations primary offices in nyc, Israel, and Hong Kong.
Almost all of Leibish & Co.’s clients are from united states of america. The then hottest audience is Canada, with the United Kingdom, Australian Continent, Hong-Kong, therefore the rest of European countries.
Customers at each and every phase of existence shop at Leibish & Co., though nearly all are between the many years of 35 and 54, Benji mentioned. Moreover, the company garners around 300,000 site visits each month â and keeps almost all of their consumers coming back again.
“with more than a 70per cent return client standing, we remain extremely well-known companies inside our market,” the guy stated.
Colorful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. carries top-quality jewelry, but in addition maintains inventory versatility, specifically for web customers, Benji said. The business offers numerous loose diamonds and precious gemstones, but its essential products are personalized precious jewelry designs.
“We hold a large number of multicolor diamond and gemstone precious jewelry, with a few in the rarest tones previously viewed,” he stated. “we have been acknowledged most readily useful by all of our bread-and-butter items â yellowish diamond and pink diamond involvement bands. However, we sell expensive jewelry of virtually every shade, and valuable gemstones â such as sapphires, emeralds, and rubies. We sell jewelry crafted with colorless diamonds, too, but all of our knowledge is within the world of tone.”
For consumers with some thing planned and require help which makes it possible, Leibish & Co. offers a “Design your very own” jewelry tool, which Benji stated is actually its preferred product.
“Naturally, when searching for a particular piece, men and women often desire specific stones and establishing designs they have already fallen crazy about,” the guy mentioned. The “Design your own personal” tool allows customers to create a piece with the stone, setting, and steel of the choice.
“It allows them to bring their unique hopes and dreams alive â with the help of our expertise in workmanship,” Benji informed united states.
Extras & brand-new on line Tools available for Leibish & Co.
As it looks toward the long run, Leibish & Co. is actually gradually shifting toward higher-ticket items and more product range. The business feels comfortable branching out over new product lines because of the devotion and love it relates to finest their existing designs.
“we talked-about exposing many different extras â such as luxury watches, bags, and also pens,” Benji stated. “But we chose to hold back until we first perfected all of our main distinct product, and that is diamond jewelry.”
Leibish & Co. is searching for ways to continue perfecting the well-known web site, too. One-way it intends to boost its online knowledge is through launching enhanced real life characteristics, that’ll provide digital consumers more of an in-store knowledge.
As an organization featuring its origins in colorful expensive diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional business which views change as the exception, perhaps not the guideline.